Routing # 251480576
First Equity Credit Union
First Equity Credit Union
First
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Frequently Asked Questions

Find answers to common questions about our banking services, online banking, and more

You can open a new account online through our website, by visiting any of our branch locations, or by calling our customer service team. You'll need to provide valid identification and meet our minimum deposit requirements.
Our interest rates vary by account type and are updated regularly based on market conditions. Please visit our rates page or contact us for the most current rates on savings accounts, CDs, and loans.
You can reset your password by clicking the "Forgot Password" link on the login page. You'll need to verify your identity using your account information and will receive instructions via email or SMS.
Yes, we use industry-leading security measures including 256-bit SSL encryption, multi-factor authentication, and continuous monitoring to protect your accounts and personal information.
We offer a variety of loan products including personal loans, auto loans, home mortgages, home equity loans, and business loans. Each has different terms and requirements.
You can apply for a loan online through our website, visit a branch location, or call our lending department. The application process varies by loan type but generally requires income verification and credit check.
We offer various investment products including CDs, money market accounts, IRAs, and investment advisory services. Our financial advisors can help you choose the right options for your goals.
You can update your address through online banking, by visiting a branch with proper identification, calling customer service, or mailing us a signed address change form.
Contact us immediately at our 24/7 customer service number to report your lost or stolen card. We'll cancel the card and issue a replacement. You can also report it through online banking.
We don't charge fees for using our ATMs or ATMs in our network. However, other ATM operators may charge fees. We also reimburse a certain number of out-of-network ATM fees per month depending on your account type.

Still Have Questions?

Our customer support team is here to help you with any questions not covered in our FAQs.

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